Service and Advice
Gates, operators and barriers need at least a little care to run without faults and last a long time. We look after them under warranty and beyond in the Košice and Prešov regions, and we advise you as early as choosing the solution.
- In and out of warrantywarranty and post-warranty service
- Even if bought elsewhereHörmann, CAME and NICE
- Inspectionsrequired for the extended Hörmann warranty
- Spare partsand remotes in the online shop too
What we service
We service garage doors of the Hörmann brand only, and operators and barriers of the Hörmann, CAME and NICE brands – including equipment you did not buy from us.
Hörmann garage doors
Sectional, up-and-over and roller doors, springs, cables, rollers, seals. We do not service garage doors of other brands.
Gate and door operators
Garage door, swing gate and sliding gate operators, remote controls, receivers, photocells.
Barriers and parking blockers
CAME and NICE road barriers and parking blockers.
Hörmann doors
Adjustment, fittings, locks and seals.
How to request a service
Fill in the service request below, call +421 903 628 111 or write to saver@saver.sk. Tell us what equipment it is, what is not working, where it is located and whether it is under warranty.
Photos and the rating plate help us a lot
For warranty and post-warranty servicing alike, send us photos of the equipment and of the rating plate with the type designation – especially for garage doors, but also for operators and other brands. They let us identify the exact type and the parts needed, so we can prepare the repair quote much more precisely and faster.
- The whole equipment – the door, operator or door leaf so that the whole is visible.
- The rating plate with the type designation – usually on the door, frame or operator cover.
- The damaged or faulty spot – a close-up of the part that does not work.
Examples of rating plates – on a Hörmann garage door the plate is on the inside of the frame, on an operator it is on the cover:
Service request
Service inspections and extended warranty
Regular service inspections extend the life of the equipment and for some manufacturers they are a condition of the extended warranty – with regular service inspections Hörmann provides up to 10 years of warranty on the door leaf and 5 years on the operator.
Advice
We approach every project individually and propose a solution according to your requirements, the technical conditions and long-term costs.
- assessment of the proposed technical solution based on the documentation, if available,
- design of the technical solution and recommended equipment,
- assessment of the actual site conditions and suitability of the solution,
- alternative solutions,
- a drawing of the proposed solution.
For larger projects we recommend a personal meeting at our shop in Košice, where we go through all the details and show you samples.
Frequently asked questions
Do you service equipment I did not buy from you?
Yes, we provide post-warranty servicing even for equipment you did not buy from us – Hörmann only for garage doors, Hörmann, CAME and NICE for operators and barriers.
Do you service garage doors of other brands?
No, we service Hörmann garage doors only. We service operators and barriers of the Hörmann, CAME and NICE brands.
Where do you provide servicing?
Servicing, repairs and inspections are carried out by our own team in the Košice and Prešov regions. We ship spare parts and remote controls from the e-shop throughout Slovakia.
Why do you need a photo of the rating plate?
The rating plate with the type designation identifies the exact type and age of the equipment. This tells us in advance which parts will be needed, so we can prepare the repair quote more precisely and faster.
How do I get the extended Hörmann warranty?
The extended Hörmann warranty – up to 10 years on the door leaf and 5 years on the operator – applies with regular service inspections. We will be happy to arrange them for you. Hörmann entrance doors carry a 5-year manufacturer’s warranty (ISOPRO, Thermo65) and ThermoSafe aluminium doors 10 years.
